Safest way to always be available for your citizens

Automate your customer service. The next generation of FAQ —secure, scalable, and ready for everyone.

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24/7 availablility for your citizens' questions

Easy access to information

No wait time

Shorten response times

3 Cornerstones of Compliance

We take personal information seriously. You should too. Here are the best ways to protect your personal information, and we tick all the boxes in our platform.

1: Hosting

Host your data where it suits you best. We offer the flexibility to choose the location that best supports your security and compliance requirements.

3: Availability

Our platform is fully compliant in accordance with WCAG.

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4: Encryption

With our dishwasher functionality, we can ensure all personal information is completely safe. Nothing is stored longer than you want to, and everything is encrypted.

What you get

Our AI Chatbot is powered by the latest technology in machine learning and has a proven track record of working as an efficient channel for some of Sweden's most efficient municipalities. We automate your frequently asked questions and put them in an amazing conversational experience. We achieve an understanding rate of 60-80% within the first weeks of launching the bot.

Our chat platform for agents is one of the most efficient on the market today. Used by many of Sweden’s largest e-commerce companies, it has become the support agent’s best friend.

With our partnership with IT Software, we offer a powerful integration with the service management tool TOPdesk. Agents receive information about each case directly in the chat and can vice versa post new as well as update cases. This can also be done with other major case management systems such as Zendesk and Freshdesk.