Transforming Service with Generative AI
No more bad service
In a world where everyone expects great service but no one wants to wait for it - scaling service without overlooking quality can be challenging.
But not anymore.
Ebbot is here to rewrite the rulebook, to bring customer service back to what it should be - excellent. With Ebbot, it's finally easy for businesses to provide five-star service to anyone, anywhere, at anytime.
Rescue your team from repetitive work
With generative AI and Large Language Models (LLMs), creating chatbots has never been easier. With our proprietary model, EbbotGPT, you can rapidly free your service team from answering the same questions over and over.
All you need to do is connect EbbotGPT with your website, help center, or knowledge base — and in a few short minutes, your chatbot will be ready to handle almost 90% of incoming queries.
From answering to acting
Automating service become truly valuable when your chatbot can take on complex tasks beyond simple questions and answers.
With custom workflows and seamless integrations into most major CRM and case management systems, your chatbot transitions from an information provider to an actual doer.
Balance AI automation with human touch
While AI is great for most service tasks, sometimes people prefer talking to a human. Our market-leading live chat solution lets your team smoothly pick up where the chatbot leaves off.
Equipped with information already collected by the chatbot, fueled with smart power-ups and fully customizable styling, our live chat ensures a fantastic experience for both agents and users.
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Integrations free from headaches
In any of these industries?
We've got your back.
Make sure all visitors get what they came for with 24/7 support.
Automatically help customers find the perfect products, lowering the chance of unnecessary returns.
Help customers before they know they need it. Reach out proactively and offer help based on their website behavior.
Give citizens service any time, any place.
With a chatbot speaking multiple languages and live chat featuring real-time translations, you can smoothly navigate and prevent language-related misunderstandings.
Make sure everyone gets the same great service with a platform that meets all the accessibility standards.
Gear up for sudden surges in support requests with a chatbot that easily manages even the biggest spikes.
Use the chat widget to display real-time alerts to visitors, keeping them informed during disruptions or outage updates.
Automate making and bumping up tickets, keeping things smooth.
Let residents sort out common issues on their own, freeing up your agents to focus on the more complex cases.
With a chatbot that knows over 80 languages and live chat with real-time translation, all residents get help in their preferred language.
Make sure residents can get answers whenever they need them.
Assist customers with managing essential tasks like balance checks, card reporting, and mortgage management through clear, conversational guidance that feels human and is easy to follow.
Ensure a modern, secure experience for your customers, with a commitment to privacy and no dependence on third parties.
Guide customers effortlessly through your services, making navigating your services simple and intuitive
Ready to scale up your service with AI? 🚀
The latest insights in the world of service
Interested in how Ebbot can help you?