Financial services

Trust moves fast – your support should too

Serve customers faster, smarter, and safer — with AI Agents purpose-built for service excellence.

In financial services, trust isn’t optional – it’s everything

Loan questions. Payment issues. Policy changes.

Whether you're a bank or insurance company, your customers have high trust in you but even small frustrations can quickly turn into lost loyalty – or lost business.

Ebbot helps you stay one step ahead. Whether it's our AI agents that offer help on the website or app or using our API to automate emails we help  solve routine inquiries, guiding customers securely, and making sure every interaction builds trust.

Lighten the load on your team

Loan terms, account changes, claims – let AI handle the high-volume, low-complexity questions so your team can focus on the moments that matter.

Show up when it really counts

Financial stress is emotional. When issues arise, your AI agent provides fast, clear, empathetic support – keeping customers informed, reassured, and loyal.

Solve issues before they escalate

Service hiccups are inevitable – but escalation doesn’t have to be. Our AI agents can work proactively so you can detect, inform, and resolve small problems before they grow into major headaches.

Built to serve the complexity of BFSI

100+ supported languages

Serve customers in their native language out-of-the-box.

Source-driven responses

Ground answers in your trusted data sources like FAQs, websites, or internal docs.

Advanced AI analytics

Track key metrics and trends to improve both human and AI performance.

Enterprise-grade security

Benefit from full GDPR compliance and advanced AI topic & hallucination safeguards.

"Debt collection is a sensitive matter, and it’s crucial that customers get accurate and timely assistance. With our AI agent Betty, we can deliver just that – in any language, at any time"

– Charlotte Surén

CEO, coeo Norway

Charlotte Surén - coeo Norge
Key differentiators

What makes Ebbot different

Service automation isn’t just about availability or fast answers – it’s about trust, accuracy, and control.

That’s why Ebbot is purpose-built for customer service, with smarter AI models, stronger safeguards, and control where it matters.

Service-tuned AI engine
Unlike general AI models, our proprietary AI engine is purpose-built for service automation, ensuring reliable, accurate, and contextual responses every time.
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Unmatched data sovereignty
We take security seriously. With ISO 27001 certification and flexible hosting options in both NA and a EU Sovereign Cloud, your data stays safe and GDPR-compliant.
Ebbot Trust center
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Safeguards & hallucination minimization
From context injection to Retrieval-Augmented Generation (RAG), Ebbot is built to reduce hallucinations and keep responses grounded in fact. Our multi-layered safeguards make sure all AI generated answers stay relevant and aligned with your needs.
Flexibility without vendor lock-In
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs. Plus, our model-agnostic approach means you can choose the AI model that fits your needs – no vendor lock-in.
Integrations

Casy to integrate with your core systems

Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs

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Sync customer data
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Trigger custom workflows
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Get in touch
Want to see Ebbot in action?

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We’d love to show you our platform and how it could make things easier for your team and customers.

Book an intro
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