Housing

Open the door to AI-powered support

Provide fast, reliable AI-powered support for all resident needs.

In housing, reliable support is part of feeling at home

Maintenance requests. Lease questions. Broken radiators.

Today’s residents expect quick, clear help – no matter the language, time, or topic.

Ebbot helps you meet those needs without stretching your team thin, delivering consistent support that makes residents feel truly taken care of.

Fix problems before they escalate

Fix problems before they escalate by letting an AI agent automatically reach out and handle common tenant concerns like maintenance requests, payment processing, or utility disruptions.

Give your team time back

Instead of handling maintenance requests and payment questions manually, let your AI agent take the first line – freeing your staff for complex, urgent needs.

Make self-service actually feel easy

Residents want to solve things themselves – but only if it’s simple. Your AI agent gives clear, friendly guidance, making it easy to fix issues without needing to wait.

The road to smarter residential support starts here

100+ supported languages

Serve customers in their native language out-of-the-box.

Source-driven responses

Ground answers in your trusted data sources like FAQs, websites, or internal docs.

Advanced AI analytics

Track key metrics and trends to improve both human and AI performance.

Enterprise-grade security

Benefit from full GDPR compliance and advanced AI topic & hallucination safeguards.

"I used to be skeptical about chatbots, but thanks to Ebbot’s generative AI model and the smooth integration with our backend system Vitec, the AI assistant can provide helpful and genuine support that goes beyond basic Q&A."

– Camilla Hjältman

Head of customer Service, Mitthem

Camilla Hjältman - Mitthem
Key differentiators

What makes Ebbot different

Service automation isn’t just about availability or fast answers – it’s about trust, accuracy, and control.

That’s why Ebbot is purpose-built for customer service, with smarter AI models, stronger safeguards, and control where it matters.

Service-tuned AI engine
Unlike general AI models, our proprietary AI engine is purpose-built for service automation, ensuring reliable, accurate, and contextual responses every time.
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Unmatched data sovereignty
We take security seriously. With ISO 27001 certification and flexible hosting options in both NA and a EU Sovereign Cloud, your data stays safe and GDPR-compliant.
Ebbot Trust center
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Safeguards & hallucination minimization
From context injection to Retrieval-Augmented Generation (RAG), Ebbot is built to reduce hallucinations and keep responses grounded in fact. Our multi-layered safeguards make sure all AI generated answers stay relevant and aligned with your needs.
Flexibility without vendor lock-In
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs. Plus, our model-agnostic approach means you can choose the AI model that fits your needs – no vendor lock-in.
Integrations

Connect with existing systems to unlock more value

Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs

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Sync customer data
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Trigger custom workflows
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Get in touch
Want to see Ebbot in action?

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We’d love to show you our platform and how it could make things easier for your team and customers.

Book an intro
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