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Integrations
Easy to integrate with your core systems
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs.
Sync customer data
Trigger custom workflows
Trusted by 200+ industry leaders
In telecom, great support isn’t a bonus –it’s expected
Dropped calls. Slow data. Billing confusion.
In telecom, even small frustrations can quickly turn into lost loyalty.
Ebbot keeps you one step ahead. With our AI agents you are ready around the clock, solving common problems, guiding customers, and keeping service seamless – so your team can focus where it counts, and your customers stay happy and loyal.
Lighten the load on your service team
Your team’s time is too valuable to be spent on repetitive questions. Ebbot handles the basics, freeing up your support team for conversations that truly make a difference.
Turn conversations into opportunities
Let an AI agent guide customers to better plans and offers, helping you drive more value from the conversations you’re already having.
Build trust even when things go wrong
Service interruptions happen. What defines you is how you handle them – and with Ebbot, customers stay informed, reassured, and supported 24/7.
Features
Everything you need for next-level telecom support
Advanced AI analytics
Track conversation trends, agent performance, and service insights with built-in reporting tools.
Source-driven responses
Ground all AI replies in your trusted knowledge – like FAQs, websites, and internal documents.
Built-in live chat tool
Seamlessly transition from AI agent to human operator in the same chat window.
"We really value that Ebbot has built-in safeguards to prevent AI from going off track. It gives us peace of mind knowing the customer experience stays consistent and reliable"
– Anders Ohlin
Head of Service, Bredband2
Key differentiators
What makes Ebbot different
Service automation isn’t just about availability or fast answers – it’s about trust, accuracy, and control.
That’s why Ebbot is purpose-built for customer service, with smarter AI models, stronger safeguards, and control where it matters.
Service-tuned AI engine
Unlike general AI models, our proprietary AI engine is purpose-built for service automation, ensuring reliable, accurate, and contextual responses every time.
Unmatched data sovereignty
We take security seriously. With ISO 27001 certification and flexible hosting options in both NA and a EU Sovereign Cloud, your data stays safe and GDPR-compliant.
Safeguards & hallucination minimization
From context injection to Retrieval-Augmented Generation (RAG), Ebbot is built to reduce hallucinations and keep responses grounded in fact. Our multi-layered safeguards make sure all AI generated answers stay relevant and aligned with your needs.
Flexibility without vendor lock-In
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs. Plus, our model-agnostic approach means you can choose the AI model that fits your needs – no vendor lock-in.
