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Integrations
Easy to integrate with your core systems
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs
Sync customer data
Trigger custom workflows
Everyday questions deserve instant answers
Applying for a parking permit. Booking childcare. Figuring out where to report an issue. Public services should feel accessible – but they often come with long waits and confusing steps.
Our AI agents make it easier. With 24/7 support in multiple languages, citizens get quick help – and your team gets time back to focus on the work that really matters.
Be available, even when you’re closed
Our AI agents work 24/7 to answer common questions, guide citizens to the right resources, and help them complete simple tasks.
Serve a diverse population
With multilingual language support you can provide accessible support to all citizens, regardless of age, ability, or background.
Reduce pressure on your support team
Public sector support teams are often stretched thin. Our AI agents takes care of repetitive requests – freeing up your team to handle complex or sensitive cases with the care they deserve.
Everything you need for next-level public support
100+ supported languages
Serve customers in their native language out-of-the-box.
Source-driven responses
Ground answers in your trusted data sources like FAQs, websites, or internal docs.
Advanced AI analytics
Track key metrics and trends to improve both human and AI performance.
Enterprise-grade security
Benefit from full GDPR compliance and advanced AI topic & hallucination safeguards.
"Our chatbot HjälpSam enables us to be available to guide and assist our residents around the clock."
–Julia Karlsson
Web strategist, City of Borås
Key differentiators
What makes Ebbot different
Service automation isn’t just about availability or fast answers – it’s about trust, accuracy, and control.
That’s why Ebbot is purpose-built for customer service, with smarter AI models, stronger safeguards, and control where it matters.
Service-tuned AI engine
Unlike general AI models, our proprietary AI engine is purpose-built for service automation, ensuring reliable, accurate, and contextual responses every time.
Unmatched data sovereignty
We take security seriously. With ISO 27001 certification and flexible hosting options in both NA and a EU Sovereign Cloud, your data stays safe and GDPR-compliant.
Safeguards & hallucination minimization
From context injection to Retrieval-Augmented Generation (RAG), Ebbot is built to reduce hallucinations and keep responses grounded in fact. Our multi-layered safeguards make sure all AI generated answers stay relevant and aligned with your needs.
Flexibility without vendor lock-In
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs. Plus, our model-agnostic approach means you can choose the AI model that fits your needs – no vendor lock-in.
