“We needed a way to reduce the workload, but still deliver the same great service our brand is known for”

“We evaluated seven to eight different AI vendors, but only Ebbot had the technical flexibility and ease of use we were looking for.”

“The chat agent has completely transformed how we engage with customers and manage inquiries. It has made us more available, streamlined our case handling, and allowed for more 'one-touch resolutions.”

"Our Chat agent, Glenn, handles around two-thirds of all incoming chats, which of course has made a real difference in our efficiency."

"The chat agents have given us the breathing room to be more proactive and put more energy into creating great experiences for our customers"

"We really value that Ebbot has built-in safeguards to prevent AI from going off track. It gives us peace of mind knowing the customer experience stays consistent and reliable"

"Thanks to EbbotGPT, we can leverage Generative AI without risking our data security."

“We realized we were spending too much time on repeat questions. We needed something that could help us scale support without scaling costs – or stress.”

“When Ebbot showed us how quickly an AI agent could be trained on our website content, it really was a true "wow" moment.”

“We didn’t want just another chatbot. We wanted a digital extension of our team — one that could help out during peaks, but still feel 100% Nelly”

"Ebbot came in at a crucial time, and have really helped us with the flood of customers coming to support."

“The Chat agents have given us the breathing room to be more proactive and put more energy into creating great experiences for our customers”

“We have been looking at chatbots for a long time but they have not met our expectations Ebbot's platform is smart and intuitive and we have only positive experiences with the partnership.”

"Debt collection is a sensitive matter, and it’s crucial that customers get accurate and timely assistance. With our AI agent Betty, we can deliver just that – in any language, at any time"

"With the chat agent taking care of all the repetitive questions, our human agents have more time to focus on the complex issues that need human touch."

"The implementation process was very professional! Ebbot's solution covered all of our needs, at a reasonable price without sacrificing either quality or functionality"

"At LKF, we always strive to make it easy for our customers to connect with us. Thanks to our chat agent Ludvig, we can now offer quick and friendly support whenever it’s most convenient for them."

“We wanted to make it easier for our customers to get help, even when our service team isn’t online”

"The biggest value is definitely availability as we see that many use Solvi in the evenings and on weekends"

"Ebbot is exactly what we’ve been looking for in an AI partner. Their focus on security and ability to customize solutions to our needs make them an invaluable partner in our ongoing efforts to improve the customer experience."

"The best thing about Lundvig is how well he complements us. He takes care of the quick and simple questions, so we can spend more time giving personal attention to the cases that really need it"

"I used to be skeptical about chatbots, but thanks to Ebbot’s generative AI model and the smooth integration with our backend system Vitec, the chat agent can provide helpful and genuine support that goes beyond basic Q&A."