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Become an Ebboteer
Interested in a career at Ebbot?
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We’re growing fast and always looking for new talent to join us. Check out our open roles and apply today.
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About
This is Ebbot
We’re on a mission to end bad service. For good.
Our purpose
We help businesses deliver better service with AI
Ebbot is a European AI company that helps businesses automate support with generative AI.
Developed by our in-house ML team, our Agentic AI platform powers fast, human-like automation across both customer service and internal help desks. Fast to deploy, easy to control, and trusted by 200+ organizations worldwide.
2018
Ebbot is founded
200+
Active customers
23
Markets worldwide
15+
years of service expertise
Our story
2018
Ebbot is founded
Three telecom veterans found Ebbot with one mission in mind: put an end to bad service experiences.
2022
Strategic acquisition
We acquire Dialogtrail and expand our offering with interactive Product Finders tailored for e-commerce.
2023
Launching EbbotGPT
We launch EbbotGPT; one of the first fully European-built generative AI solutions purpose-built for customer service.
2024 Q3
Opening up our API
We release the EbbotGPT API, allowing customers to integrate our powerful AI engine into their own systems.
2025
Chatbot vendor -> AI platform
Ebbot outgrows its chatbot roots and steps into its new role as a full-scale AI platform for enterprise support automation.
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Next phase
Expanding horizons
Support doesn’t stop at chat – and neither do we. Ebbot now expands into email and soon voice, to meet service wherever it happens.
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Our culture
To be an ‘Ebboteer’
An Ebboteer cares deeply, stays curious, and always asks how we can improve support for teams and customers.
Ebboteer (noun)
1. Someone who lives and breathes our values
2. A user of the Ebbot platform
3. A member of the Ebbot team
“I used to think customer service was just a support ticket. Now I’m an Ebboteer.”
Our core values
Caring
We care deeply about people – our team, our clients, and the end users we support.
Humble
We stay curious and open – aware of what we know, and what we’ve yet to learn.
Ambitious
We’re always aiming higher, with our customers’ needs as our north star.
Trustworthy
We say what we mean – and we follow through.