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Integrations
Easy to integrate with your core systems
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs
Sync customer data
Trigger custom workflows
Trusted by 200+ industry leaders
The unexpected rarely follows office hours
Blackouts, billing issues and rate questions can happen at any time. And when they do, customers don’t want to wait until business hours to get help.
Our AI Agents as an extension of your service team, helping you meet those expectations without burning out your human support agents.
Lighten the load on your team
Support teams spend too much time on repetitive questions. Ebbot takes care of the basics so your team can focus where they’re needed most.
Build trust even when things go wrong
When issues arise, clear communication matters. Our AI Agents help you send proactive updates and honest timelines, so your team doesn’t get overwhelmed.
Guide customers to the right plan
Rates, usage, options – it’s a lot. Let your AI agent guide customers with clear, conversational support that helps them choose what fits.
The full toolkit for stellar energy support
100+ supported languages
Serve customers in their native language out-of-the-box.
Source-driven responses
Ground answers in your trusted data sources like FAQs, websites, or internal docs.
Advanced AI analytics
Track key metrics and trends to improve both human and AI performance.
Enterprise-grade security
Benefit from full GDPR compliance and advanced AI topic & hallucination safeguards.
"The implementation process was very professional! Ebbot's solution covered all of our needs, at a reasonable price without sacrificing either quality or functionality"
– Kim Toivanen
Head of IT & business development, Eidar
Key differentiators
What makes Ebbot different
Service automation isn’t just about availability or fast answers – it’s about trust, accuracy, and control.
That’s why Ebbot is purpose-built for customer service, with smarter AI models, stronger safeguards, and control where it matters.
Service-tuned AI engine
Unlike general AI models, our proprietary AI engine is purpose-built for service automation, ensuring reliable, accurate, and contextual responses every time.
Unmatched data sovereignty
We take security seriously. With ISO 27001 certification and flexible hosting options in both NA and a EU Sovereign Cloud, your data stays safe and GDPR-compliant.
Safeguards & hallucination minimization
From context injection to Retrieval-Augmented Generation (RAG), Ebbot is built to reduce hallucinations and keep responses grounded in fact. Our multi-layered safeguards make sure all AI generated answers stay relevant and aligned with your needs.
Flexibility without vendor lock-In
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs. Plus, our model-agnostic approach means you can choose the AI model that fits your needs – no vendor lock-in.
