E-commerce

Build loyalty through great service

Empower your team with an AI Agent ready to support customers at any hour, in 100+ languages

Make support part of what keeps them coming back

Order updates. Return policies. Sizing questions.

Today’s shoppers expect help that’s quick, friendly, and always available.

Our AI Agents help you deliver just that by solving routine questions so your team can focus on creating standout customer experiences that build loyalty.

Solve issues before they arise

Automatically handle payment issues, missing items, or delivery delays before customers even ask by letting the AI agent reach out proactively.

Automate post-purchase care

Our AI agents automate routine questions like order tracking, returns, and refunds, freeing your human support team to focus on building customer loyalty.

Reduce cart abandonment

Let AI agents step in at the right time – during hesitations, stalled checkouts, or form errors – to guide customers through the finish line before they drop off.

Make the support part of what keeps them coming back

Order updates. Return policies. Sizing questions.T

oday’s shoppers expect help that’s quick, friendly, and always available.

Our AI agents help you deliver just that by solving routine questions so your team can focus on creating standout customer experiences that build loyalty.

Everything you need for five-star support

100+ supported languages

Serve customers in their native language out-of-the-box.

Source-driven responses

Ground answers in trusted data sources like FAQs, websites, or internal docs.

Advanced AI analytics

Track key metrics and trends to improve both human and AI performance.

Static flows

Guide customers through critical processes with static flows built for precision and clarity.

“We realized we were spending too much time on repeat questions. We needed something that could help us scale support without scaling costs – or stress.”

– Dino Burazer

Store system specialist, Rusta

Dino Burazer - Rusta Case1
Key differentiators

What makes Ebbot different

Service automation isn’t just about availability or fast answers – it’s about trust, accuracy, and control.

That’s why Ebbot is purpose-built for customer service, with smarter AI models, stronger safeguards, and control where it matters.

Service-tuned AI engine
Unlike general AI models, our proprietary AI engine is purpose-built for service automation, ensuring reliable, accurate, and contextual responses every time.
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Unmatched data sovereignty
We take security seriously. With ISO 27001 certification and flexible hosting options in both NA and a EU Sovereign Cloud, your data stays safe and GDPR-compliant.
Ebbot Trust center
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Safeguards & hallucination minimization
From context injection to Retrieval-Augmented Generation (RAG), Ebbot is built to reduce hallucinations and keep responses grounded in fact. Our multi-layered safeguards make sure all AI generated answers stay relevant and aligned with your needs.
Flexibility without vendor lock-In
Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs. Plus, our model-agnostic approach means you can choose the AI model that fits your needs – no vendor lock-in.
Integrations

Easy to integrate with your core systems

Ebbot is easy to integrate with existing tools, from legacy systems to modern CRMs.

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Sync customer data
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Trigger custom workflows
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Get in touch
Want to see Ebbot in action?

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We’d love to show you our platform and how it could make things easier for your team and customers.

Book an intro
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