“We realized we were spending too much time on repeat questions. We needed something that could help us scale support without scaling costs – or stress.”

"Debt collection is a sensitive matter, and it’s crucial that customers get accurate and timely assistance. With our AI agent Betty, we can deliver just that – in any language, at any time"

“We needed a way to reduce the workload, but still deliver the same great service our brand is known for”

"Our chatbot HjälpSam enables us to be available to guide and assist our residents around the clock."

“The chatbot has completely transformed how we engage with customers and manage inquiries. It has made us more available, streamlined our case handling, and allowed for more 'one-touch resolutions.”

"The implementation process was very professional! Ebbot's solution covered all of our needs, at a reasonable price without sacrificing either quality or functionality"

"Our AI agent, Glenn, handles around two-thirds of all incoming chats, which of course has made a real difference in our efficiency."

"Ebbot came in at a crucial time, and have really helped us with the flood of customers coming to support."

“We have been looking at chatbots for a long time but they have not met our expectations Ebbot's platform is smart and intuitive and we have only positive experiences with the partnership.”

“We didn’t want just another chatbot. We wanted a digital extension of our team — one that could help out during peaks, but still feel 100% Nelly”

"At LKF, we always strive to make it easy for our customers to connect with us. Thanks to our generative AI chatbot Ludvig, we can now offer quick and friendly support whenever it’s most convenient for them."

"With the chatbot taking care of all the repetitive questions, our agents have more time to focus on the complex issues that need human touch."

"Thanks to EbbotGPT, we can leverage Generative AI without risking our data security."

“The AI agents have given us the breathing room to be more proactive and put more energy into creating great experiences for our customers”

"The AI agents have given us the breathing room to be more proactive and put more energy into creating great experiences for our customers"

"Ebbot is exactly what we’ve been looking for in an AI partner. Their focus on security and ability to customize solutions to our needs make them an invaluable partner in our ongoing efforts to improve the customer experience."

“We evaluated seven to eight different AI vendors, but only Ebbot had the technical flexibility and ease of use we were looking for.”

“The biggest win is that the AI agent has freed up time for our human agents to do what they do best — talk to customers."

"I used to be skeptical about chatbots, but thanks to Ebbot’s generative AI model and the smooth integration with our backend system Vitec, the AI assistant can provide helpful and genuine support that goes beyond basic Q&A."

„We waarderen het echt dat Ebbot ingebouwde beveiligingen heeft om te voorkomen dat AI van de baan raakt. Het geeft ons gemoedsrust omdat we weten dat de klantervaring consistent en betrouwbaar blijft.”