Ebbot Partner: IT Software
Why IT Software?
Chatbot, case management system, integrations and service automation – these are all the tools you need to increase business competitiveness, enable digital renewal and deliver a better customer experience both internally and externally.
With IT Software's long experience and expertise in IT Service Management, they help companies to use the business's resources in a structured and efficient way. Step by step, IT Software guides you to a fantastic customer experience, productivity and cost efficiency.
ITL-certified solution partner
As a holistic partner, IT Software is with its customers at every step, and what does that mean?
Well, that means they are there for you as a customer from first contact to proactive management.
In order for the customer journey to be as good as possible, it is important to them that the personal relationship is nurtured, therefore they make sure to overlap the skills and experiences throughout the journey, so that you can feel safe with IT Software as a comprehensive partner.
IT Software x Ebbot
Integrate Ebbot AI chatbot with TOPdesk for a more efficient and seamless experience for both customer and employee.
Cases are automatically created with all relevant data when a chat is sent to an agent. The case manager can then update and close the cases as needed.
Want to learn more?
Partner contact for IT Software
Pontus Nilsson, Account Executive
Email: pontus@ebbot.ai
Phone: +46 73 823 40 88
Interested in how Ebbot can help you?