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TOPdesk
Streamline your IT service management with the powerful combination of Ebbot and TOPdesk.
About TOPdesk
TOPdesk is a global leader in IT Service Management, trusted by 8,000+ organizations in over 70 countries.
Their platform is intuitive, flexible, and designed to make life easier for IT, facilities, and support teams – helping you deliver smarter, faster service every day.
Your IT support dream team
TOPdesk organizes your service management. Ebbot powers it with innovative AI technology.
Together, they give your team the tools to respond instantly, automate repetitive work, and deliver the kind of support experience users love.
Resolve problems faster
Reduce workload
Free up valuable time
Choose the package that fits your needs
Ebbot offers three packages on the TOPdesk Marketplace, designed to match different levels of service automation.
AI lite
Start simple with smarter self-service
Ebbot Lite is the starter package for organizations that want to improve their service experience in TOPdesk without the complexity of full AI automation. It combines Ebbot’s Live Chat tool and essential TOPdesk integrations to make service interactions smoother.
AI suite
Automate repetitive support at scale
The Ebbot AI Suite is the complete package for service automation in TOPdesk. It includes everything offered in Ebbot Lite and extends it with advanced AI Agents, deeper insights, and enterprise scalability.
EbbotGPT™ API
Build custom AI directly in TOPdesk
The API gives organization direct access to Ebbot’s service-tuned, AI engine EbbotGPT™, fully hosted in the EU. With token-based pricing and no activation cost, the API enables organizations to integrate advanced AI functionality directly into TOPdesk workflows.
On the excellent tier?
Great news! Then Ebbot AI Lite is included in your TOPdesk package at no extra cost.
Reach out to your dedicated TOPdesk account manager to activate the feature for you.
