Integration partner

TOPdesk

Streamline your IT service management with the powerful combination of Ebbot and TOPdesk.

About TOPdesk

TOPdesk is a global leader in IT Service Management, trusted by 8,000+ organizations in over 70 countries.

Their platform is intuitive, flexible, and designed to make life easier for IT, facilities, and support teams – helping you deliver smarter, faster service every day.

Why Ebbot + TOPdesk?

Your IT support dream team

TOPdesk organizes your service management. Ebbot powers it with innovative AI technology.

Together, they give your team the tools to respond instantly, automate repetitive work, and deliver the kind of support experience users love.

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Resolve problems faster

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Reduce workload

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Free up valuable time

What the integration lets you do

Pre-identify users

Recognize who’s reaching out from the first “hello”. Ebbot pulls user data from the TOPdesk Self-Service Portal so your team never has to ask for the basics twice.

Create & mange tickets

Manage incidents without the manual steps. Ebbot lets you handle ticketing straight from the conversation, seamlessly syncing with TOPdesk.

Manage assets with ease

Quickly access asset cards and templates during chats. Whether it’s AI or a human operator, linking the right info to an incident takes seconds.

New!

On the excellent tier?

Great news! Then Ebbot’s Live Chat is included in your TOPdesk package at no extra cost.

Simply click below, fill out the form, and your TOPdesk account manager will activate the feature for you.